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Priced by practice size(not by security)

Every plan - including the smallest - comes with the same end-to-end encryption, Australian data storage, and privacy protections. Your clients and patients get the strongest safeguards we offer, so their information, and your clinic, is never left exposed.

Pricing is based on your practice size, so what you pay reflects how much you use SafeSubmit - not how protected your patients are.

  • End-to-end encrypted
  • Data stored in Australia
  • Built for healthcare
  • 30-day free trial on every plan

All prices in AUD and exclude GST.

Are you a solo practitioner?

We believe every business - and every patient - deserves the same privacy protection, no matter the size. But we also understand how important it is to keep costs down as a starting practice. That’s why we offer a discounted $9 Solo plan - with the same safeguards as all our plans, at a price that makes sense for a practice of one.

  • 1 practitioner
  • 3 staff logins
  • 2 forms
  • 30 submissions a month

$9/mo +GST

billed annually

For solo practitioners

Start 30-day free trial

Small

$29/mo +GST

billed annually

For 2–3 practitioners

For small shared practices and practitioners working part-time together - the same protection, sized for a small team.

  • 5 staff logins
  • 3 forms
  • 60 submissions a month
Everything in Solo, plus
  • Advanced spam controls - IP, country and keyword rules, with quarantine
Start 30-day free trial

Clinic

$49/mo +GST

billed annually

For 4–8 practitioners

Sized for a working clinic with reception and a few practitioners sharing the enquiries.

  • 10 staff logins
  • 5 forms
  • 100 submissions a month
Everything in Small
  • Advanced spam controls - IP, country and keyword rules, with quarantine
Start 30-day free trial

Group

$119/mo +GST

billed annually

For 9–20 practitioners

For growing and multi-location clinics with higher volume of enquiry.

  • 25 staff logins
  • 15 forms
  • 250 submissions a month
Everything in Clinic, plus
  • Priority support
  • Enforced MFA for staff & Audit log
Start 30-day free trial

Network

$249/mo +GST

billed annually

For 20+ or multi-location

Each location gets its own separately-encrypted workspace - with access control over which locations each user can work with.

  • Unlimited staff logins
  • Unlimited forms
  • 1,000 submissions a month
Everything in Group, plus
  • Separately-encrypted workspace per location
  • Configurable security policies
Start 30-day free trial or talk to us about higher volume setups

Practice size is based on the number of practitioners who see clients through your practice. Submission counts are sizing guidance, not cutoffs. A patient’s enquiry is never rejected – if you’re regularly over, we’ll simply have a chat about the next size up.

Included on every plan - security is never an upgrade

  • End-to-end encryptionEvery submission is sealed with an encryption key, and your practice’s own PIN code.
  • Australian data storageStored encrypted in Australian data centres, on every plan.
  • Data masking with PINDetails stay masked on screen until you unlock them.
  • AI Smart SummariesA plain-English summary and relevance score on every submission.
  • Kanban-style pipeline trackerTrack enquiries through your own custom statuses to ensure no enquiry gets overlooked.
  • Spam protectionAI-based detection and domain controls, built in.
  • Email notificationsInstant alerts with your own templates.

SAME PRIVACY PROTECTION ON Every plan

Compare our plans.

The privacy and security features are the same across all plans, so all sized practices are equally protected. What changes as plans grow is volume, team size, workflow tools and multi-location controls.

Solo Small Clinic Group Network
Price (AUD, +GST) $9/mo $29/mo $49/mo $119/mo $249/mo
Practice size (practitioners) 1 2–3 4–8 9–20 20+ or multi-location
Staff logins (for the people who manage enquiries) 3 5 10 25 Unlimited
Forms 2 3 5 15 Unlimited
Submissions a month* 30 60 100 250 1,000
Security & privacy
End-to-end encryption (in transit, and at rest) ✓ ✓ ✓ ✓ ✓
Australian data storage ✓ ✓ ✓ ✓ ✓
Data masking with PIN-protected unmasking ✓ ✓ ✓ ✓ ✓
Enforced MFA for staff & audit log — — — ✓ ✓
Configurable security policies — — — — ✓
Separately-encrypted workspace per location — — — — ✓
Working with enquiries
AI Smart Summaries & relevance scoring ✓ ✓ ✓ ✓ ✓
Kanban board with custom statuses ✓ ✓ ✓ ✓ ✓
Email notifications with templates ✓ ✓ ✓ ✓ ✓
Spam protection
Basic spam detection ✓ ✓ ✓ ✓ ✓
Advanced anti-spam rules — ✓ ✓ ✓ ✓
Support
Priority support — — — ✓ ✓

* Submission counts are soft caps - a patient’s enquiry is never blocked. If you’re consistently over, we’ll suggest the next size up.

Frequently asked questions.

What happens if I go over my monthly submissions?

Nothing is blocked and no patient’s enquiry is ever rejected - every message gets through. Submission counts are soft-limits on how we size plans. If you’re consistently over your plan’s guide, we’ll get in touch about moving up a size.

Is my data stored in Australia?

Yes - on every plan. All submissions are stored encrypted in Australian data centres, regardless of what you pay.

Is encryption included on the cheapest plan?

Yes. Security is never an upgrade at SafeSubmit. The $9 Solo plan has exactly the same end-to-end encryption, data masking and Australian storage as the $249 Network plan - the plans differ in size, not safety.

Is SafeSubmit a form builder?

No - and that’s deliberate. SafeSubmit is a form processor. Your website keeps an enquiry form that looks and works just as it does now - on WordPress, Wix, Squarespace or anything else. Some existing forms can simply be pointed at your secure SafeSubmit endpoint; where a platform doesn’t allow that, a simple like-for-like form takes its place. Either way, from the moment a patient presses send, SafeSubmit takes over: encryption, Australian storage, data masking and notifications. That means no platform to switch, no plugin to hope exists for your site, and no lock-in - and the security lives where it actually matters: in what happens to the data after it’s submitted, which is exactly the part ordinary form builders don’t handle.

How do you define practice size?

It’s the number of practitioners who see clients through your practice. Part-time practitioners each count as one. Reception and admin staff don’t count towards your practice size - only the practitioners do. It’s honour-based: choose the plan that matches your number of practitioners, and the practical limits (logins, forms, submissions) take care of the rest.

Can I add extra logins?

Every plan includes a generous number of staff logins for its size, so most practices are comfortably covered. If you find you need more, that usually means your practice has grown into the next plan up - and Network includes unlimited logins. Get in touch any time and we’ll help you work out what fits.

Can I be billed annually or monthly?

Both are available. Annual billing is the lower price shown by default - it’s your yearly cost paid once. Monthly billing is also available and costs a little more. Either way, you get exactly the same plan and the same protection; pick whatever suits your practice’s accounts.

Not sure which size fits?

Send us your website address and we’ll review your current enquiry form for free - and tell you which plan fits your practice while we’re at it.

Get a free form check See how SafeSubmit works